tim's journal

Getting mod_rewrite at Globat

Alas, I got my site too early... but there is always a way. Notice how patient I was.

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All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'Anne'
Anne: Welcome to Globat! How may I help you?
tim: Hi Anne, busy day?
Anne: Yes Tim, a bit, but how may I help you?
tim: I would like to get mod_rewrite enabled for my site.
Anne: I see. May I have your domain name please?
tim: oncloud8.com
Anne: Thank you Tim, please hold.
tim: thank you ann
tim: I mean, Anne
Anne: Tim, are you referring to the 777 permissions?
Anne: Unfortunately we dont support 777
tim: No, I would like to use mod_rewrite, i.e., RewriteEngine on
tim: I would like to be able to turn
tim: oncloud8.com/stuff
tim: into
tim: oncloud8.com/index.php?q=stuff
tim: Lunarpages supports this, I can't imagine that globat does not.
Anne: I see..
Anne: I'm sorry but I have just confirmed with our administrator
tim: Not 777 permissions
Anne: and it isnt available on all accounts
tim: Hmm, can you make it available on my account?
Anne: It is only available to Commerce packages
Anne: :( I'm afraid no
Anne: not
Anne: Upgrading is not even a solution. :(
tim: It would really make my day!
Anne: It's only available to commerce packages and to new accounts
tim: Wait, I'm confused, why is it only available to new accounts?
Anne: only to commerce package and to the newest accounts registered
tim: that doesn't sound quite right... so you are saying because I'm not a new account, I cannot even get mod_rewrite?
tim: Is it possible for you to reset my account?
Anne: No Tim, we cannot. I'm sorry.
tim: Let me see if understand. Because I have been with Globat for some time now, I am not eligible to even upgrade to get mod_rewrite.
tim: Much less get it on a non-Commerce package.
Anne: Tim, what I'm saying is even if you upgrade the package,
Anne: it wont still have the mod_rewrite enabled
tim: But if I sign up for a new _commerce_ package, it will have mod_rewrite enabled.
Anne: if you purchased a commerce package
Anne: or just purchased now
Anne: then it will be enabled
Anne: this is because domains on the commerce package
Anne: and the newest ones
Anne: are housed on a diff server, in which we could enable the mod_rewrite
tim: Ok, let me get this straight, if I get a new non-commerce domain from Globat it will have mod_rewrite
Anne: Yes
tim: That's good to know... so if there were some way of reseting my account as a new account it would work.
Anne: Yes, if there was some way